Jaco Zipline
Cancellation Policy
Last updated October 22, 2026
Ask us before you book: we confirm the cancellation terms for your tour in writing.
How to cancel or change a booking
Send us a message at reservations@jacozipline.com with your name, the tour and the date.
Refunds
Refunds go back the way you paid.
If we cancel
If we cancel a tour for weather or safety, we offer you another date or a full refund.
Does it run in the rain?
Yes, in light rain. In heavy rain, the group gets a new time on site.